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E-GOVERNMENT AS A FACTOR TO DETERMINE COMPETITIVENESS OF MUNICIPALITY OF CULIACÁN, MÉXICO

Ana Elizabeth Ramírez Gómez, Ana Luz Ruelas Monjardín

Resumen


In recent decades the processes in municipal public organizations have
reformed strategies and modernized administration in important ways
as part of the requirements for new public management models. They
underscore the use of information and communication technologies as
tools to help improve government eficiency and effectiveness and the
relationship with citizens. ICTs (Information and Communication Technologies)
have been included into government agendas as well as public
policies on innovation and technological development.
In this paper we discuss how digital innovation through e-government
enforcement—as part of strategies for modernizing public administration—
can maximize municipal competitiveness and achieve an
improved government-society link. Consequently, we discuss the public
administration of the municipality of Culiacán, Mexico in which elements
of institutional change are decisive.
We embrace the NPM and its framework for modernization and enforcement
of digital innovation strategies. Particularly, we address the
case of the municipal administration of Culiacán over the past periods
of 2004-2013. We will analyze the processes of administrative reform and
the carrying out of public policies and programs which have had ICTs as
rector and linchpin. We will value the signiicant contributions of these
factors to city competitiveness.

Palabras clave


E-government; Governance

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El Journal of Public Governance and Policy: Latin American Review es una revista del Instituto de Investigación en Políticas Públicas y Gobierno de la Universidad de Guadalajara.